Bewokwin Privacy Policy – Personal Data Protection for Malaysian Members

1Scope & Purpose of This Privacy Policy

This Privacy Policy describes how bewokwin (bewokwin.biz) collects, stores, uses, protects, and discloses the personal information you provide to us when using the platform, registering an account, or interacting with any of our services.

This policy applies to all users of the bewokwin in Malaysia — including website visitors, registered members, and active players. It covers all our core services: Sports Betting (including Malaysia Super League and EPL football), Live Casino, slots, table games, e-sports, and the VIP Rewards programme.

Bewokwin complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all guidelines issued by the Department of Personal Data Protection (JPDP) from time to time.

2Personal Information We Collect

Bewokwin collects various types of information depending on how you interact with our platform. Generally, this information falls into two main categories:

Bewokwin does not collect sensitive information such as biometric data, medical records, or religious information unless required by applicable law.

3How Information Is Collected

Your personal information on the platform bewokwin is collected through several channels:

• Directly from you: When you complete a registration form, submit identity verification documents, make a deposit or withdrawal, contact the support team, or fill in a promotional form.
• Automatically: Through cookie technology, server logs, and tracking pixels when you browse and interact with the bewokwin platform.
• From authorised third parties: Payment providers such as the FPX network, Touch 'n Go eWallet, DuitNow, GrabPay, Boost, and ShopeePay may send us transaction information for verification purposes.
• Public information: In certain cases relating to fraud investigations or legal compliance, we may use publicly available information.

4Use of Your Personal Information

Information that bewokwin collected is used solely for the following purposes:

• Creating and managing your bewokwin account, including the identity verification (KYC) process.
• Processing deposits in Malaysian Ringgit (RM) and withdrawal requests via your chosen payment method.
• Delivering Sports Betting, Live Casino, slots, table games, and e-sports services that you access on the platform.
• Sending important account notifications — including transaction confirmations, security alerts, and policy updates.
• Detecting and preventing fraud, money laundering, and violations of the terms of use.
• Ensuring compliance with responsible gaming requirements, including monitoring of betting patterns.
• Providing responsive and effective customer support in Bahasa Melayu.
• Sending bewokwin marketing communications and promotional offers — only where you have given consent to receive such communications.
• Improving the platform, analysing usage, and developing new features based on aggregated, anonymised usage patterns.

5Sharing Information with Third Parties

Your privacy is our priority. Bewokwin does not sell or rent your personal data to any third party for commercial purposes. Your information is only shared in the following limited circumstances:

• Game and technology providers: Companies such as Evolution Gaming, Pragmatic Play, Microgaming, and Playtech may receive limited information necessary to deliver games and maintain platform integrity.
• Payment service providers: Transaction information required is shared with DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX banks (Maybank, CIMB, Public Bank, and others) to process MYR payments.
• Legal requirements: bewokwin may disclose personal information when required by Malaysian law, court order, or a competent authority.
• Crime prevention: In cases of suspected fraud, money laundering, or criminal activity, information may be shared with the relevant law enforcement agencies.

All third parties involved in bewokwin's data processing are required to uphold data protection standards equivalent to those in this Privacy Policy and applicable Malaysian law.

6Data Security & Protection Measures

Bewokwin invests seriously in data security infrastructure to protect your personal information. The technical and organisational measures we employ include:

• 256-bit SSL/TLS encryption for all communications between your browser and bewokwin's servers.
• AES-256 encryption for data stored in the database.
• Strict access controls — only staff who genuinely need access to specific data to perform their duties are permitted to do so.
• Real-time threat monitoring and an intrusion detection system (IDS) operating 24/7.
• Regular security audits by independent third parties.
• Mandatory data protection training for all bewokwin staff who handle personal data.

If you suspect any unauthorised access to your bewokwin account, please contact us immediately at support@bewokwin.biz and change your password right away.

7Use of Cookies & Tracking Technologies

Bewokwin uses cookies and similar tracking technologies to enhance the user experience, analyse traffic, and ensure platform security. Cookies are small text files stored on your device when you browse a website.

Types of cookies used on the bewokwin platform:

• Essential Cookies — Required for core platform functions such as login and session security. Cannot be disabled.
• Performance Cookies — Gathers information on how you use bewokwin (pages visited, time spent) to help us improve the platform.
• Functional Cookies — Saves your preferences such as language, preferred betting limits, and display settings to deliver a more personalised experience.
• Security Cookies — Helps detect suspicious activity and protect your account from unauthorised access.

You can manage and delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the platform. bewokwin. For more information on how to manage cookies, refer to your browser's help documentation.

8Data Retention & Deletion

Bewokwin retains your personal information for as long as your account is active or as long as necessary to provide our services. Specific retention periods are as follows:

• Financial transaction records (MYR deposits, withdrawals, betting history): Retained for a minimum of 7 years for legal compliance, audit, and dispute resolution purposes.
• Identity verification information (IC copy, KYC selfie): Retained for the duration of the active account plus 5 years after account closure.
• Communication and customer support logs: Retained for 3 years from the date of last interaction.
• Technical data and access logs: Retained for 12 months for security and analytics purposes.

9Your Rights as a bewokwin User

Under Malaysia's Personal Data Protection Act 2010 and the bewokwin, you have the following rights regarding your personal data:

To exercise any of the rights above, please contact the bewokwin Privacy Officer at privacy@bewokwin.biz. We will respond within 30 days from the date the request is received.

10Children & Privacy

Platform bewokwin is intended exclusively for adults aged 18 and above. We do not knowingly collect or store personal information from individuals under the age of 18.

If you believe a child has provided their personal information to bewokwin without parental or guardian consent, please contact us immediately at support@bewokwin.biz. We will take the appropriate steps to delete that information and close any associated accounts.

11Links to Other Websites

Platform bewokwin may contain links to third-party websites in certain contexts — such as game provider sites or sports organisations. This Privacy Policy applies solely to the bewokwin.biz platform and does not cover the privacy practices of those external websites.

Bewokwin is not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to read the Privacy Policy of each website you visit separately before providing any personal information.

12Privacy Policy Amendments

Bewokwin reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. When material changes are made, we will:

• Updating the "Last Updated" date at the top of this page.
• Displaying a clear notice on the homepage bewokwin or sending notifications to registered members via email or in-platform notifications.

Your continued use of the bewokwin platform after any amendments are published constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of any changes.

13Contact the bewokwin Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or how bewokwin handles your personal data, please contact our Privacy Officer:

• Privacy Email: privacy@bewokwin.biz
• General Support Email: support@bewokwin.biz
• Live Chat: Available on the bewokwin platform 24/7 in Bahasa Melayu

For more information on personal data protection in Malaysia, you may also refer to the Department of Personal Data Protection (JPDP) through their official channels in Malaysia.